Terms of service

Last updated: November 12, 2026

Overview

Welcome to SculptWaist™. The terms “SculptWaist”, “we”, “us” and “our” refer to SculptWaist Ltd, the business that operates the SculptWaist online store at sculptwaist.com, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced in them, including our Privacy Policy, Shipping Policy, and Return and Refund Policy (together, the “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or purchasing through the Services, you agree to these Terms. If you do not agree, please do not use the Services. Nothing in these Terms limits any rights you have under applicable consumer protection laws or other rights that cannot be waived by law.

1. Eligibility and Accounts

By using the Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the Services with the involvement of a parent or guardian. You agree that all information you provide, including your name, email address, shipping address, and payment details, is accurate, current, and complete. If you create an account, you are responsible for keeping your login details secure and for all activity under your account. You may not transfer, sell, or share your account with anyone else.

2. Products, Sizing, and Colors

We aim to describe and display our products as accurately as possible. However:

  • Colors may appear slightly different on your screen depending on your device and display settings.
  • Measurements in our size guide are taken by hand and may vary slightly, typically by 1–3 cm (0.4–1.2 in). Please review the size guide before ordering.
  • Fabric composition and care instructions are provided for each product. Following the care instructions helps maintain the product’s shape, color, and softness.

Product descriptions, availability, colors, and sizes may change without notice. We may discontinue any product at any time and may limit the quantities available to any person, household, or region.

3. Orders

When you place an order, you are making an offer to purchase the products in your cart and authorizing us and our payment processors to charge your selected payment method for the order total. You will receive an order confirmation email once your order is received; this confirms receipt, and your order is accepted when it is processed for shipping.

We may decline, limit, or cancel any order at our discretion, subject to applicable law, including orders that appear fraudulent, are placed for resale, or contain pricing or product errors. If we cancel an order after payment has been taken, we will refund the full amount charged.

If you need to change or cancel an order, contact us as soon as possible at support@sculptwaist.com. We will do our best to help, but we cannot guarantee changes once an order has been processed or shipped. Purchases are for personal use only and not for commercial resale.

4. Prices, Promotions, and Discounts

All prices are displayed in US dollars unless stated otherwise. The price you pay is the price shown at checkout when you place your order and confirmed in your order confirmation email. Prices may change at any time, but changes will not affect orders already placed.

Unless otherwise stated, prices do not include applicable taxes, duties, or import charges, which are shown at checkout where applicable.

From time to time we may offer promotions, which are subject to these terms and any terms stated with the offer:

  • Bundle offers (for example, multi-pair pricing) apply automatically at checkout to eligible products when the qualifying quantity is in your cart. Unless stated otherwise, only one bundle offer applies per order.
  • Discount codes must be entered at checkout, are valid only during the stated promotional period, and may only be combined with other offers where stated.
  • Launch or introductory prices are offered for the stated period only, after which the regular price applies.
  • Promotions have no cash value, cannot be applied to past orders, and may be changed or ended at any time, without affecting orders already placed.

If the terms of a specific promotion conflict with these Terms, the promotion’s terms will apply to that promotion.

5. Payment

Payments are processed securely through Shopify’s checkout and our payment providers. You confirm that you are authorized to use the payment method you provide, that your payment information is accurate, and that you will pay all charges incurred at the prices in effect when your order is placed, including any applicable taxes and shipping charges.

6. Shipping and Delivery

Shipping options, costs, and estimated delivery times are shown at checkout and described in our Shipping Policy. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our reasonable control.

Backorders and restocks: Some items may be available to order while they are being restocked. Where this applies, the expected shipping time will be shown on the product page. If we are unable to ship your order within the stated time, we will notify you and give you the option to cancel for a full refund.

To the extent permitted by law, title and risk of loss pass to you when your order is delivered to the carrier. If your order arrives damaged or is lost in transit, please contact us and we will work with you and the carrier to resolve the issue.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled in accordance with our Return and Refund Policy, which allows returns within 30 days of the date you receive your order. Returns must be initiated by emailing support@sculptwaist.com. This does not limit any rights you may have under applicable law.

8. Intellectual Property

All content on the Services, including the SculptWaist™ name and logo, product names such as The Everyday Sculpt Flare™, text, images, graphics, videos, and website design, is owned by or licensed to SculptWaist and is protected by trademark, copyright, and other intellectual property laws. You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any of our content without our prior written permission. Purchasing a product does not grant you any intellectual property rights in that product or its design.

Shopify’s name, logo, and related marks are trademarks of Shopify. All other trademarks shown on the Services belong to their respective owners.

9. Reviews and Feedback

If you submit a product review, photo, comment, suggestion, or other content (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, and publish that Feedback, including on our website, emails, and social media, for the purpose of operating and promoting the Services.

You confirm that your Feedback is your own, reflects your genuine experience, and discloses any free product, payment, or incentive you received in connection with it. You may not post content that is false, misleading, unlawful, offensive, or that infringes anyone else’s rights, and you may not impersonate another person.

We do not edit reviews to change their meaning. We may remove content that violates these Terms, contains personal information, or is unrelated to the product, but we will not remove reviews simply because they are negative.

10. Third-Party Tools and Links

The Services may include tools, features, or links provided by third parties, such as payment providers, review platforms, or shipping carriers. We do not control these third parties and are not responsible for their content, products, services, or policies. Your use of third-party tools and websites is at your own risk and subject to their terms.

11. Relationship With Shopify

Our store is hosted on Shopify. When you use the Services, your device communicates with Shopify’s systems so the Services can be delivered to you. All purchases you make in our store are made directly with SculptWaist, not with Shopify. Shopify is not responsible for any aspect of sales between you and SculptWaist, including any injury, damage, or loss resulting from products purchased, and you release Shopify and its affiliates from claims arising from those transactions.

12. Privacy

Our Privacy Policy explains how we collect, use, and share your personal information. Because our store is hosted by Shopify, Shopify also collects and processes information about your use of the Services, including transaction information, to provide, secure, and improve the Services and to help prevent fraud. This information may be processed in countries other than where you live. See our Privacy Policy and Shopify’s Privacy Policy for details.

13. Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain errors relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct any errors and to update information at any time. If a product is listed at an incorrect price due to an error, we may cancel orders placed at that price, even after confirmation, and will refund any amount charged in full.

14. Prohibited Uses

You may use the Services for lawful, personal purposes only. You agree not to:

  • use the Services for any unlawful, fraudulent, or malicious purpose;
  • infringe our intellectual property or the rights of others;
  • harass, abuse, threaten, or harm our team or any other person;
  • submit false or misleading information, including false reviews or fraudulent orders, returns, or chargebacks;
  • upload or transmit viruses or other malicious code;
  • use bots, scrapers, crawlers, or other automated tools to access, copy, or extract data from the Services without our written permission;
  • interfere with, bypass, or circumvent the security or operation of the Services.

We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms.

15. Automated Agents

Any software or AI agent that accesses or interacts with the Services on someone’s behalf must clearly identify itself as an automated agent (including by stating its name in its user agent string), must not disguise automated activity as human activity or bypass measures intended to distinguish humans from automated tools, and must stop accessing the Services if we ask it to. We may limit or block automated access at any time.

16. Termination

We may suspend or end your access to the Services at any time if you breach these Terms or if required by law. You remain responsible for all amounts owed up to the date of termination. Sections that by their nature should continue after termination, including those on intellectual property, feedback, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply.

17. Disclaimer of Warranties

We stand behind our products as described in our Return and Refund Policy, including our commitment to replace or refund items that arrive damaged, defective, or incorrect.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR OUR RETURN AND REFUND POLICY, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SCULPTWAIST, ITS OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT OR ORDER. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Indemnification

You agree to indemnify and hold harmless SculptWaist, Shopify, and their respective affiliates, officers, employees, contractors, and service providers from any claims, losses, liabilities, and reasonable legal fees brought by a third party arising from (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your misuse of the Services. We will notify you of any such claim and will not settle any claim that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.

20. Governing Law

These Terms are governed by the laws of the United States and/ or Australia, without regard to conflict-of-law principles. Nothing in this section prevents you from relying on the mandatory consumer protection laws of the place where you live, or from bringing a claim in your local courts where the law allows.

21. General

Severability: If any part of these Terms is found to be unenforceable, the remaining parts will continue in full effect.

No waiver: Our failure to enforce any part of these Terms is not a waiver of our right to do so later.

Entire agreement: These Terms and the policies referenced in them are the entire agreement between you and us regarding the Services and replace any prior agreements or communications.

Assignment: You may not transfer your rights under these Terms without our written consent. We may transfer our rights and obligations to another business, for example as part of a sale or restructuring.

Headings and translations: Headings are for convenience only. If these Terms are translated, the English version will prevail where there is any inconsistency, unless the law requires otherwise.

22. Electronic Communications

By using the Services or placing an order, you agree that we may send you order, account, and service-related communications electronically, including by email. Marketing emails are sent only where you have opted in, and you can unsubscribe at any time using the link in any marketing email. Please keep your contact information up to date.

23. Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page and updating the “Last updated” date above. Changes apply to orders placed and use of the Services after the date they are posted. Where required by law, we will notify you of material changes. The current version is always available on this page.

24. Contact Us

Questions about these Terms? Email us at support@sculptwaist.com.